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If you have a modem that lacks a hardware controller:
Winmodems, Soft Modems, HSP Modems, AMR Modems, many USB modems - includes
Rockwell/Conexant HCF, HSF, Soft56, Lucent/Agere 'LT', AMR, Scorpio, Mars, Apollo; Motorola; PCTel; BCM; IntelHaM, etc.
Learn more about your AT&T Global Modem USB800 Get support for AT&T Global Modem USB800 features including voicemail, connectivity, storage, troubleshooting, email, and more from AT&T. A library of over 250,000 device drivers, firmware, BIOS and utilities for Windows.
A driver is necessary for the modem to work. There are hundreds of modem brand names, manufacturers, and sources for modems with varying degrees of support. Fortunately, there are only a handful of chipset makers - and a common driver base for each of the chipsets.
You really need a modem driver if your modem doesn't work at all: if it hasn't installed properly, or if you cannot talk to it as described in Setting Up Hyperterminal. (But, again - not always: See the 'If your Modem Doesn't Work at All' listings in Troubleshooting Contents.)
An updated modem driver might help if you are having connectivity problems - disconnects, difficulty connecting, or disappointing speeds - however: there may be other causes/solutions. Before you get a new modem driver, I strongly suggest you do some basic testing to create a baseline to compare against, as well as investigate some of the common cures to problems - Getting rid of init strings, Limiting Connect Speed, Disabling 56k, etc. See the Troubleshooting Contents page.
About Modems with your Chipset: |
Broadcom BCM Modem Information & driver sources for Broadcom BCM Software Modem |
Cirrus/Ambient/Intel Information & driver sources for Cirrus/Ambient/Intel chipset Modems |
ESS & SGS ST Micro Modems Info for modems with ESS & SGS/ST-Micro Chipsets |
Lucent/Agere AMR Modem AKA Scorpio; Info & driver sources for this soft HSP modem. |
Lucent/Agere LT Win Modem: Information & driver sources for this widely-used modem |
Lucent Venus Modem Information for Lucent Venus chipset Modems |
Lucent Wildwire Modem: Information for Lucent/Agere's DSL/Analog Win Modem |
Motorola Modems Information for modems with Motorola SM56 Chipset |
PCTel Chipsets Info & driver sources for modems based upon PCTel chipsets |
Rockwell/Conexant HCF Modem: Information & driver sources for HCF modems |
Rockwell/Conexant HSF Soft56 Modem: Information & driver sources for Conexant HSF Soft56 Modems |
Smartlink Chipset Info & driver sources for modems based upon Smartlink chipsets |
TOPIC Chipset Information & driver sources for TOPIC chipset (560x) Modems |
USR/3Com Modems USR Chipsets Information for USR/3Com modems USR Diag. Screens Blers, retrains, and more - what they mean Flashing a COURIER modem How to Flashback 3Com/USR Archive the flash code for your /USR/Sportster modem |
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